Frequently Asked Questions

Shipping:

When will my order ship?

Processing and shipping can take on average between 3 to 10 business days. Our system needs initial processing time when your order is placed. The shipping time frame begins once your package is in the hands of the shipping courier, not when your order is placed. Please keep in mind that once your order is dropped off at a courier location, we have no control over that package anymore.

 *NOTE: Due to the COVID-19 Pandemic and CDC guidelines, shipping may be delayed further without our control*

We are making every effort to get each order fulfilled quickly! Thank you all for being patient and understanding!

 

Do you ship to APO?

Yes of course we do!!

 

 

General:

When will there be new launches/items?

As a brand-new company, we are working hard to get all of the amazing designs out to you in organized launches and as soon as possible. Be sure to follow us on Instagram to stay up to date on sneak peaks, launch dates, and even voting for what YOU would love to see! Instagram: @transcendathletica

 

How should I wash my leggings?

We always recommend washing your leggings inside out, on gentle/delicates with cold water and like colors. Hang dry afterwards, do not dry with heat! Also we suggest not washing them other clothing items that may contain zippers or Velcro as this can cause the material to snag or tear.

 

Do you offer military/first responder discounts?

We sure do! If you would like the discount code, please DM us on insta or email the one listed above, and we are more than happy to send it your way! Supporting our fellow military & first responders is incredibly important to us. 

 

Do you have any ambassadors? Are you going to be hiring any?

We currently do not have any ambassadors and do not plan on creating an ambassador program this year. We do offer a few collaboration opportunities to prior customers that love the brand!